GSDE FAQs (19)

Can my refund be credited to my customer account as a balance?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 10:54 AM by Milos Bisko
Can I still change the delivery or billing address?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 1:24 PM by Milos Bisko
How can I check if my order has been received in the online shop?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 10:57 AM by Milos Bisko
How do I get the invoice for my order?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 10:58 AM by Milos Bisko
I have not received my order, or I received it damaged. What should I do?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 10:59 AM by Milos Bisko
Parts are missing from my order, what now?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 10:59 AM by Milos Bisko
Can I order from Gorilla Sports as a guest?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 11:01 AM by Milos Bisko
In how many packages will my order be shipped?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 11:01 AM by Milos Bisko
Where is my order? / I have not received my order.

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 11:07 AM by Milos Bisko
Can I cancel my order?

Created by Christoph Hilgemann, Modified on Wed, 12 Feb, 2025 at 11:07 AM by Milos Bisko